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Logging In

This guide covers how to access your ManaakiCare account, including first-time login and password reset procedures.

Work in Progress

This documentation is being developed. Check back soon for updates.

Overview​

ManaakiCare uses secure authentication to protect client data. You'll need valid credentials provided by your organization's administrator.

Accessing ManaakiCare​

  1. Open your web browser
  2. Navigate to your organization's ManaakiCare URL
  3. Enter your email address
  4. Enter your password
  5. Click Sign In

First-Time Login​

When you first receive your account:

  • You'll receive an email with a temporary password
  • On first login, you'll be prompted to create a new password
  • Your password must meet security requirements

Password Requirements​

Your password must include:

  • At least 8 characters
  • At least one uppercase letter
  • At least one lowercase letter
  • At least one number
  • At least one special character

Resetting Your Password​

If you've forgotten your password:

  1. Click Forgot Password? on the login page
  2. Enter your email address
  3. Check your email for reset instructions
  4. Follow the link to create a new password

Staying Signed In​

  • Sessions automatically expire after a period of inactivity
  • You'll be prompted to sign in again when your session expires
  • For security, always sign out when using shared computers

Troubleshooting​

ProblemSolution
Can't log inVerify your email and password are correct
Account lockedContact your administrator
Didn't receive reset emailCheck spam folder, or contact support