Welcome to ManaakiCare
ManaakiCare is a comprehensive case management platform designed for community services in New Zealand. It helps organizations manage clients, referrals, service delivery, and case documentation efficiently.
What is ManaakiCare?
ManaakiCare provides tools for:
- Client Management - Search, view, and manage client information and family relationships
- Referral Processing - Create and track referrals through the intake workflow
- Service Episodes - Manage time-bound service delivery to clients
- Activity Recording - Document visits, phone calls, case notes, and other interactions
- Role-Based Access - Different views and permissions for case workers, supervisors, and program managers
Quick Links
Get started with these essential guides:
| Guide | Description |
|---|---|
| Logging In | Access your account and reset passwords |
| Your Dashboard | Overview of your personalized dashboard |
| Creating a Referral | Step-by-step referral creation guide |
| Recording Activities | How to document client interactions |
Who Uses ManaakiCare?
ManaakiCare supports different user roles:
- Case Workers - Front-line staff managing client relationships and service delivery
- Supervisors - Team leads reviewing work and approving referrals
- Program Managers - Administrators overseeing program performance and reporting
Each role has access to different features and dashboards tailored to their responsibilities.
Need Help?
- Browse the documentation using the sidebar navigation
- Use the search bar to find specific topics
- Check the Glossary for definitions of common terms
New to ManaakiCare?
Start with the Getting Started guide to learn the basics.